Last updated June 4, 2026
These Terms of Service (the "Terms") govern your access to and use of the websites, products, platform, and services (collectively, the "Services") made available by Awanoo, Inc. ("Awanoo," "we," "us," or "our").
By accessing or using the Services, or by clicking to accept these Terms, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" and "your" refer to that entity.
If you and Awanoo have entered into a separate written agreement (for example, a master subscription agreement or order form) that covers the Services, that agreement controls to the extent it conflicts with these Terms.
You must be at least 18 years old and capable of forming a binding contract to use the Services. To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use or suspected breach of security. We are not liable for any loss arising from unauthorized use of your account.
Subject to your compliance with these Terms and payment of any applicable fees, Awanoo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business purposes during the applicable subscription term.
We may set technical or usage limits on the Services and may update, modify, or enhance the Services from time to time. We reserve all rights not expressly granted to you in these Terms.
You agree not to, and not to permit any third party to:
We may suspend or limit your access to the Services if we reasonably believe your use poses a security risk, may harm us or others, or violates these Terms.
"Customer Data" means any data, content, or materials that you or your users submit to, or that the Services process on your behalf. As between you and Awanoo, you retain all right, title, and interest in and to Customer Data.
You grant Awanoo a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Data solely as necessary to provide, maintain, secure, and improve the Services and as otherwise permitted by these Terms. You are solely responsible for the accuracy, quality, and legality of Customer Data and for obtaining all rights and consents necessary for us to use it as contemplated here.
Our handling of personal data is described in our Privacy Policy.
To the extent Awanoo processes any personal data contained in Customer Data on your behalf, it does so as a processor (or service provider) acting on your documented instructions, and you act as the controller (or business). Where required by applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA), the parties will enter into Awanoo's Data Processing Addendum (the "DPA"), which is incorporated into these Terms by reference upon execution and governs such processing, including the applicable security measures, use of sub-processors, and any cross-border transfer mechanisms. If there is a conflict between the DPA and these Terms regarding the processing of personal data, the DPA controls. You are responsible for providing all notices to, and obtaining all consents from, data subjects necessary for Awanoo to process Customer Data under these Terms. The current DPA is available here, and you may request a signed copy from legal@awanoo.com.
The Services, including all software, technology, text, graphics, and other materials, and all intellectual property rights therein, are and remain the exclusive property of Awanoo and its licensors. These Terms do not grant you any rights to our trademarks, logos, or brand features.
If you provide suggestions, ideas, or other feedback about the Services, you grant Awanoo a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.
The Services may interoperate with or provide access to third-party products, platforms, or services ("Third-Party Services"). Your use of Third-Party Services is governed by their own terms and privacy policies. Awanoo does not control and is not responsible for Third-Party Services, and their availability may change at any time.
If your use of the Services is subject to fees, you agree to pay all fees specified in the applicable order form or plan. Unless stated otherwise, fees are quoted and payable in U.S. dollars, are non-refundable, and are exclusive of taxes, which are your responsibility. Late or unpaid amounts may accrue interest and may result in suspension of the Services.
Each party may have access to the other's non-public information disclosed in connection with the Services ("Confidential Information"). The receiving party will use the disclosing party's Confidential Information only to perform under these Terms and will protect it using at least reasonable care. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was lawfully known without restriction, or is independently developed.
These Terms apply while you access or use the Services. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay applicable fees, or if we reasonably believe suspension is necessary to protect the Services, our users, or third parties.
You may stop using the Services at any time. Upon termination, your right to access the Services ceases. Sections intended by their nature to survive termination will survive, including provisions on Customer Data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law.
The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, Awanoo disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any results will be obtained from use of the Services.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to these Terms or the Services, even if advised of the possibility of such damages.
To the maximum extent permitted by law, Awanoo's total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amounts you paid to Awanoo for the Services in the twelve (12) months preceding the event giving rise to the liability, or (b) one hundred U.S. dollars (US$100).
You agree to defend, indemnify, and hold harmless Awanoo and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Data, your use of the Services, or your violation of these Terms or applicable law.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.
Before initiating any formal proceeding, the parties agree to first try to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") informally by providing written notice to the other party describing the Dispute. The parties will attempt to resolve the Dispute through good-faith negotiation for sixty (60) days from that notice. If the Dispute is not resolved in that period, either party may proceed as set out below.
Except for the Excluded Claims described below, any Dispute that is not resolved informally will be finally settled by binding arbitration administered by JAMS under its rules then in effect. The arbitration will be conducted before a single arbitrator, seated in Travis County, Texas, and conducted in the English language. The arbitrator has exclusive authority to resolve any Dispute, including the scope, interpretation, and enforceability of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act.
All Disputes must be brought solely in each party's individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or otherwise preside over any form of class or representative proceeding. You and Awanoo each waive any right to a jury trial.
Nothing in this section prevents either party from (a) bringing an individual claim in small-claims court, or (b) seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information (the "Excluded Claims"). For any claim not subject to arbitration, the parties agree to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas, and waive any objection to such venue. You may opt out of this arbitration agreement and class action waiver by emailing written notice to legal@awanoo.com within thirty (30) days of first accepting these Terms; opting out will not affect any other provision of these Terms.
We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on this page and updating the "Last updated" date above, or by other reasonable means. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms.
These Terms, together with any order form or separate written agreement and the Privacy Policy, constitute the entire agreement between you and Awanoo regarding the Services and supersede all prior agreements on the subject. If any provision is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Nothing in these Terms creates a partnership, agency, or employment relationship between the parties.
If you have questions about these Terms, you can contact us: